Frequently Asked Questions
Everything you need to know about your Double Wood Supplements shopping experience.
How long does shipping take for my order?
Standard shipping typically takes 3-5 business days within the continental United States. We also offer expedited shipping options at checkout if you need your supplements sooner.
What is your return policy?
We offer a 30-day money-back guarantee. If you are not satisfied with your purchase, you can return the unopened product for a full refund, minus shipping costs.
Are your supplements third-party tested?
Yes, quality is our priority. All Double Wood Supplements undergo rigorous third-party testing for purity and potency, and Certificates of Analysis are available upon request.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
Do you ship internationally?
Currently, we ship to a select number of international countries. Please enter your address at checkout to see if delivery is available in your region and to calculate international shipping rates.
Can I change or cancel my order after it has been placed?
Orders are processed quickly to ensure fast delivery. If you need to change or cancel your order, please contact our support team within 1 hour of placement, and we will do our best to accommodate your request.